Published October 26th, 2004 by Jim O'Halloran
OpenIT Inventory/Help Desk/Issue Tracking
One organisation I was involved with used MyHelpdesk as its primary helpdesk database. With a few mods, it worked very well.
This morning I stumbled across a release announcement for OpenIT, a package claiming to be:
PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization.
Sounds like a package to keep an eye on!