Published December 30th, 2003 by Jim O'Halloran
MyHelpDesk
At work we’ve been looking for help desk software to help us keep trtack of jobs. After looking at a number of systems (e.g. Request Tracker (RT), PerlDesk, and CoreDesk) we settled on MyHelpdesk as the best for our needs.
MyHelpdesk is a PHP/MySQL Helpdesk system based on the OneOrZero Helpdesk but with a different set of features. The system is appropriate for the Support Desk of small organizations.
Its got a few little rough spots, which I hope to iron out in the next few days, but overall its pretty good.
Joy Poll Says
recently Integrated with AD
System is vulnerable to XSS and SQL injection attacks.
A few bugs when installed on MySQL 5 system.
Jun 27th, 2006 at 8:02 am